Terms & Conditions
Details of your credit or debit card must be made available at the time of booking. We do not make a charge against your card immediately. We check the validity of the card and hold the details as a guarantee against default of the booking. The card must be valid for the date and duration of the reservation. You are welcome to pay the bill due on departure using other means. If you make a booking on behalf of a third party you automatically assume responsibility for their reservation relative to all our terms and conditions.
Any advertised, displayed or quoted prices are for bed and breakfast inclusive per room per night and assume full room occupancy. We do not make any refund for the offer of breakfast not taken up, and do not offer room only accommodation other than by arrangement.
Payment is due on departure we accept the following forms of payment:Cash, credit and debit cards (subject to chip and pin processing) and cheques only by arrangement. We reserve the right to insist on payment in cash (sterling only).
Once you have made your reservation, our agreement is a legal contract. Your card details are used to guarantee your reservation. If you need to cancel your booking for any reason contact us as soon as possible. In the event that you do cancel within 30 days or do not arrive on the day, you may be charged for at least the first nights charge, any other charges would be relevant to us re-letting the room(s). In the event you cut short your stay you may be charged for any losses incurred by the owners.
We reserve the right to substitute a particular room that has been booked for one at the same or a more expensive tariff without cost reduction, surcharge or compensation. In this event we would try to inform the customer of the substitution although this may not be possible at short notice. We would only cancel your booking if the accommodation became unavailable for reasons beyond our control or if it became apparent that your booking did not comply with our reservations procedures and or terms and conditions. We would offer to help find alternative accommodation. No charges would be made. Our liability does not extend beyond this.
We make no charge separately or inclusively within our tariff for WIFI facilities. Connection is not guaranteed.
Please arrive between3pm and 6pm other than by prior arrangement. You must inform us if you are delayed on the day of arrival.
Please leave your accommodation by 10am on the day of departure. Your accommodation must be paid for before leaving the premises.
DAMAGES AND BREAKAGES
You are responsible for any breakage or damage that you may cause to the accommodation or its contents. You must report any damage or breakage however caused. We do not normally charge for minor breakages;however we will charge you for damage, repairs, replacements and consequential losses if the damage or breakage is significant. Smoking in our rooms is against the law and we automatically make a charge of a minimum of £100.00 for this.